Arno Akkermans is Professor of Law at the Vrije Universiteit Amsterdam. He teaches liability law and conflict resolution, and conducts research in the broad field of compensation for damage and the experiences and needs of citizens who have to resort to the legal system. His research focuses on the victims of traffic and industrial accidents, medical errors, disasters and crimes. He works mainly in interdisciplinary research teams with social scientists, psychologists and medics and is committed to improving the performance of the justice system in meeting the real needs of citizens.